refactor: 客服agent的切片结构调整重构

This commit is contained in:
2026-09-11 17:31:16 +08:00
parent b1b764eac9
commit e561c97a4e
20 changed files with 3309 additions and 230 deletions
+145 -60
View File
@@ -3,16 +3,19 @@ from __future__ import annotations
import logging
import json
import re
import time
import uuid
from inspect import isawaitable
from pathlib import Path
from uuid import NAMESPACE_URL, uuid5
from rag.document_parser import SUPPORTED_EXTENSIONS
from rag.events import publish_knowledge_update
from rag.ingestion import ingest_document_atomic
from rag.preview import preview_document
from rag.chunk_config import resolve_chunk_config
from rag.embedding import EMBEDDING_DIMENSION
from rag.milvus_collections import KNOWLEDGE_COLLECTIONS
from rag.milvus_delete import _escape_filter_value
from rag.preview import preview_document
from rag.milvus_delete import delete_document_vectors
@@ -123,27 +126,37 @@ class KnowledgeUploadService:
async def list_documents(self) -> list[dict]:
documents = {}
page_size = 4096
for collection_name in KNOWLEDGE_COLLECTIONS:
rows = await self.milvus_client.query(
collection_name=collection_name,
filter="",
output_fields=["doc_id", "title", "strategy"],
)
for row in rows or []:
doc_id = row.get("doc_id", "")
if not doc_id:
continue
document = documents.setdefault(
doc_id,
{
"doc_id": doc_id,
"title": row.get("title", ""),
"collection_name": collection_name,
"strategy": row.get("strategy", ""),
"chunk_count": 0,
},
offset = 0
while True:
rows = await self.milvus_client.query(
collection_name=collection_name,
filter="",
output_fields=["doc_id", "title", "strategy"],
limit=page_size,
offset=offset,
)
document["chunk_count"] += 1
if not rows:
break
for row in rows:
doc_id = row.get("doc_id", "")
if not doc_id:
continue
document = documents.setdefault(
doc_id,
{
"doc_id": doc_id,
"title": row.get("title", ""),
"collection_name": collection_name,
"strategy": row.get("strategy", ""),
"chunk_count": 0,
},
)
document["chunk_count"] += 1
if len(rows) < page_size:
break
offset += page_size
return list(documents.values())
async def get_document(self, doc_id: str) -> dict | None:
@@ -177,47 +190,106 @@ class KnowledgeUploadService:
async def confirm(
self,
*,
upload_id: str,
title: str,
doc_id: str,
filename: str,
content: bytes,
title: str | None = None,
doc_id: str | None = None,
collection_name: str,
strategy: str,
chunk_size: int | None = None,
chunk_overlap: int | None = None,
) -> dict:
self.cleanup_expired_uploads()
suffix = self._validate_upload(filename, content)
if collection_name not in KNOWLEDGE_COLLECTIONS:
raise UploadValidationError("知识库集合不在允许范围内")
path = self._find_upload(upload_id)
try:
manifest = json.loads(self._manifest_path(upload_id).read_text(encoding="utf-8"))
if strategy != manifest["strategy"]:
raise UploadValidationError("确认策略必须与预览策略一致")
if chunk_size is None:
chunk_size = manifest["chunk_size"]
if chunk_overlap is None:
chunk_overlap = manifest["chunk_overlap"]
if self.document_exists is not None:
exists = self.document_exists(doc_id)
if isawaitable(exists):
exists = await exists
if exists:
raise UploadValidationError("doc_id已存在,禁止重复入库")
from rag.document_parser import parse_document
result = await ingest_document_atomic(
parse_document(path),
doc_id,
title,
collection_name,
strategy,
milvus_client=self.milvus_client,
embedder=self.embedder,
config=resolve_chunk_config(
chunk_size=chunk_size,
chunk_overlap=chunk_overlap,
),
stem = Path(filename).stem
title = (title or "").strip() or stem
if not doc_id or not doc_id.strip():
doc_id = self._slugify(stem) or f"doc_{int(time.time())}_{uuid.uuid4().hex[:8]}"
else:
doc_id = doc_id.strip()
if self.document_exists is not None:
exists = self.document_exists(doc_id)
if isawaitable(exists):
exists = await exists
if exists:
raise UploadValidationError("doc_id已存在,禁止重复入库")
upload_id = uuid.uuid4().hex
temp_path = self.storage_dir / f"{upload_id}{suffix}"
temp_path.write_bytes(content)
try:
preview = preview_document(
temp_path,
strategy=strategy,
chunk_size=chunk_size,
chunk_overlap=chunk_overlap,
)
if not preview["chunks"]:
raise UploadValidationError("文档切片为空")
vectors = await self.embedder(
[chunk["text"] for chunk in preview["chunks"]]
)
if len(vectors) != len(preview["chunks"]) or any(
len(vector) != EMBEDDING_DIMENSION for vector in vectors
):
raise UploadValidationError(
f"Embedding维度必须为{EMBEDDING_DIMENSION}"
)
rows = [
{
"chunk_id": str(uuid5(NAMESPACE_URL, f"{doc_id}:{index}")),
"doc_id": doc_id,
"title": title,
"section_title": chunk.get("section_title") or "",
"text": chunk["text"],
"strategy": preview["actual_strategy"],
"vector": vector,
}
for index, (chunk, vector) in enumerate(
zip(preview["chunks"], vectors)
)
]
try:
await self.milvus_client.insert(
collection_name=collection_name, data=rows
)
except Exception:
logger.exception(
"atomic Milvus ingestion failed for doc_id=%s", doc_id
)
try:
await self.milvus_client.delete(
collection_name=collection_name,
filter=f'doc_id == "{_escape_filter_value(doc_id)}"',
)
except Exception:
logger.exception(
"failed to clean up document rows for doc_id=%s", doc_id
)
raise
result = {
"doc_id": doc_id,
"title": title,
"collection_name": collection_name,
"filename": Path(filename).name,
"strategy": preview["strategy"],
"actual_strategy": preview["actual_strategy"],
"degraded": preview["degraded"],
"warning": preview["warning"],
"cleaning_changed": preview["cleaning_changed"],
"cleaning_warnings": preview["cleaning_warnings"],
"chunk_count": len(rows),
"chunk_size": preview["chunk_size"],
"chunk_overlap": preview["chunk_overlap"],
}
try:
await publish_knowledge_update(
self.publisher,
@@ -226,16 +298,29 @@ class KnowledgeUploadService:
chunk_count=result["chunk_count"],
)
except Exception:
logger.exception("knowledge update event publish failed for doc_id=%s", doc_id)
logger.exception(
"knowledge update event publish failed for doc_id=%s", doc_id
)
try:
await delete_document_vectors(doc_id, milvus_client=self.milvus_client)
await delete_document_vectors(
doc_id, milvus_client=self.milvus_client
)
except Exception:
logger.exception("failed to compensate vectors for doc_id=%s", doc_id)
logger.exception(
"failed to compensate vectors for doc_id=%s", doc_id
)
raise
return {"event_published": True, **result}
finally:
path.unlink(missing_ok=True)
self._manifest_path(upload_id).unlink(missing_ok=True)
temp_path.unlink(missing_ok=True)
@staticmethod
def _slugify(text: str) -> str:
s = text.strip().lower()
s = re.sub(r"[^\w\u4e00-\u9fff]+", "_", s)
s = re.sub(r"_+", "_", s).strip("_")
return s
def _validate_upload(self, filename: str, content: bytes) -> str:
suffix = Path(filename).suffix.lower()
@@ -259,4 +344,4 @@ class KnowledgeUploadService:
return paths[0]
def _manifest_path(self, upload_id: str) -> Path:
return self.storage_dir / f"{upload_id}.json"
return self.storage_dir / f"{upload_id}.json"