283 lines
9.3 KiB
TypeScript
283 lines
9.3 KiB
TypeScript
"use client";
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import { useCallback, useEffect, useState } from "react";
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import { adminApi, errMessage, type WorkOrder } from "@/lib/admin-api";
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import {
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Badge,
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Button,
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Card,
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EmptyState,
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ErrorState,
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LoadingBlock,
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Modal,
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Pagination,
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Select,
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StatCard,
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TableWrap,
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Td,
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TextInput,
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Th,
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formatTime,
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statusTone,
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useToast,
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} from "@/components/admin/ui";
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const STATUS_OPTIONS = [
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{ value: "", label: "全部状态" },
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{ value: "待处理", label: "待处理" },
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{ value: "处理中", label: "处理中" },
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{ value: "待审核", label: "待审核" },
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{ value: "已完成", label: "已完成" },
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{ value: "已驳回", label: "已驳回" },
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];
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export function WorkOrdersSection() {
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const toast = useToast();
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const [items, setItems] = useState<WorkOrder[]>([]);
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const [total, setTotal] = useState(0);
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const [totalPages, setTotalPages] = useState(0);
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const [page, setPage] = useState(1);
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const [status, setStatus] = useState("");
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const [loading, setLoading] = useState(true);
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const [error, setError] = useState("");
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const [busyId, setBusyId] = useState<number | null>(null);
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const [reviewing, setReviewing] = useState<WorkOrder | null>(null);
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const load = useCallback(async () => {
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setLoading(true);
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setError("");
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try {
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const result = await adminApi.workOrders({ status: status || undefined, page, page_size: 10 });
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setItems(result.items ?? []);
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setTotal(result.total ?? 0);
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setTotalPages(result.total_pages ?? 0);
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} catch (e) {
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setError(errMessage(e, "工单列表加载失败"));
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} finally {
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setLoading(false);
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}
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}, [status, page]);
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useEffect(() => {
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void load();
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}, [load]);
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async function run(id: number, task: () => Promise<unknown>, message: string) {
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setBusyId(id);
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try {
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await task();
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toast(message);
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await load();
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} catch (e) {
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toast(errMessage(e, "操作失败"), "error");
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} finally {
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setBusyId(null);
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}
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}
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const pending = items.filter((item) => item.status === "待处理").length;
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const reviewingCount = items.filter((item) => item.status === "待审核").length;
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return (
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<>
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<div className="grid gap-4 md:grid-cols-3">
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<StatCard label="工单总数" value={total} hint={status ? `筛选:${status}` : "全部状态"} />
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<StatCard label="本页待认领" value={pending} hint="待处理状态" />
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<StatCard
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label="本页待复核"
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value={reviewingCount}
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hint={reviewingCount > 0 ? "等待复核结论" : "暂无待复核工单"}
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/>
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</div>
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<Card
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title="工单处理"
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description="认领 → 提交审核 → 复核,状态由后端流转控制"
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bodyClassName="p-0"
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className="mt-6"
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actions={
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<Select value={status} onChange={(event) => { setStatus(event.target.value); setPage(1); }}>
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{STATUS_OPTIONS.map((option) => (
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<option key={option.value} value={option.value}>
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{option.label}
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</option>
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))}
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</Select>
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}
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>
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{loading ? (
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<LoadingBlock />
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) : error ? (
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<ErrorState message={error} onRetry={() => void load()} />
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) : items.length === 0 ? (
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<EmptyState text="没有符合条件的工单" />
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) : (
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<>
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<TableWrap>
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<thead>
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<tr>
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<Th>工单号</Th>
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<Th>类型</Th>
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<Th>客户</Th>
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<Th>当前节点</Th>
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<Th>优先级</Th>
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<Th>状态</Th>
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<Th>创建时间</Th>
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<Th className="text-right">操作</Th>
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</tr>
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</thead>
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<tbody className="divide-y divide-slate-50">
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{items.map((order) => (
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<tr key={order.id} className="transition-colors hover:bg-slate-50">
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<Td className="font-medium text-slate-900">{order.work_order_no}</Td>
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<Td>
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{order.order_type}
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{order.sub_type && <span className="text-xs text-slate-400"> · {order.sub_type}</span>}
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</Td>
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<Td className="text-slate-500">#{order.customer_id ?? "--"}</Td>
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<Td>{order.current_node ?? "--"}</Td>
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<Td>
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<Badge
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tone={
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order.priority === "特急" ? "danger" : order.priority === "紧急" ? "warning" : "neutral"
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}
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>
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{order.priority}
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</Badge>
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</Td>
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<Td>
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<Badge tone={statusTone(order.status)}>{order.status}</Badge>
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</Td>
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<Td className="text-xs text-slate-500">{formatTime(order.create_time)}</Td>
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<Td>
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<div className="flex justify-end gap-2">
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{order.status === "待处理" && (
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<Button
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size="sm"
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variant="primary"
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loading={busyId === order.id}
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onClick={() => void run(order.id, () => adminApi.claimWorkOrder(order.id), "工单已认领")}
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>
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认领
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</Button>
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)}
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{order.status === "处理中" && (
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<Button
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size="sm"
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variant="primary"
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loading={busyId === order.id}
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onClick={() =>
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void run(order.id, () => adminApi.submitWorkOrder(order.id), "已提交审核")
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}
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>
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提交审核
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</Button>
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)}
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{order.status === "待审核" && (
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<Button size="sm" variant="primary" onClick={() => setReviewing(order)}>
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复核
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</Button>
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)}
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{(order.status === "已完成" || order.status === "已驳回") && (
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<span className="text-xs text-slate-400">已归档</span>
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)}
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</div>
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</Td>
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</tr>
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))}
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</tbody>
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</TableWrap>
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<Pagination page={page} totalPages={totalPages} total={total} onChange={setPage} />
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</>
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)}
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</Card>
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{reviewing && (
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<ReviewModal
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order={reviewing}
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onClose={() => setReviewing(null)}
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onDone={async (approve, comment) => {
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await run(
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reviewing.id,
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() => adminApi.reviewWorkOrder(reviewing.id, approve, comment),
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approve ? "复核通过" : "已驳回"
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);
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setReviewing(null);
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}}
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/>
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)}
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</>
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);
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}
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function ReviewModal({
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order,
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onClose,
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onDone,
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}: {
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order: WorkOrder;
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onClose: () => void;
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onDone: (approve: boolean, comment: string) => Promise<void>;
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}) {
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const [comment, setComment] = useState("");
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const [submitting, setSubmitting] = useState(false);
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async function submit(approve: boolean) {
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setSubmitting(true);
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try {
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await onDone(approve, comment);
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} finally {
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setSubmitting(false);
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}
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}
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return (
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<Modal
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open
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title={`复核工单 ${order.work_order_no}`}
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onClose={onClose}
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footer={
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<>
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<Button onClick={onClose} disabled={submitting}>
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取消
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</Button>
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<Button variant="danger" loading={submitting} onClick={() => void submit(false)}>
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驳回
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</Button>
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<Button variant="primary" loading={submitting} onClick={() => void submit(true)}>
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通过
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</Button>
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</>
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}
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>
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<div className="space-y-4">
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<div className="rounded-lg bg-slate-50 p-3 text-xs text-slate-600">
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<p>工单类型:{order.order_type}</p>
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<p>关联客户:#{order.customer_id ?? "--"}</p>
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<p>优先级:{order.priority}</p>
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<p>当前节点:{order.current_node ?? "--"}</p>
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</div>
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{order.biz_content && (
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<div className="rounded-lg border border-slate-200 p-3 text-xs text-slate-600">
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<p className="mb-1 font-medium text-slate-500">业务内容</p>
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<pre className="whitespace-pre-wrap break-all text-[11px] leading-5 text-slate-500">
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{JSON.stringify(order.biz_content, null, 2)}
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</pre>
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</div>
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)}
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<div>
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<label className="mb-1 block text-xs text-slate-500">复核意见(可选)</label>
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<TextInput
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value={comment}
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onChange={(event) => setComment(event.target.value)}
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placeholder="填写复核说明"
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/>
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</div>
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{order.handler_id !== null && (
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<p className="text-xs text-amber-600">提示:若复核人与处理人为同一人,系统仅提示不阻断。</p>
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)}
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</div>
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</Modal>
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);
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}
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