Files

283 lines
9.3 KiB
TypeScript

"use client";
import { useCallback, useEffect, useState } from "react";
import { adminApi, errMessage, type WorkOrder } from "@/lib/admin-api";
import {
Badge,
Button,
Card,
EmptyState,
ErrorState,
LoadingBlock,
Modal,
Pagination,
Select,
StatCard,
TableWrap,
Td,
TextInput,
Th,
formatTime,
statusTone,
useToast,
} from "@/components/admin/ui";
const STATUS_OPTIONS = [
{ value: "", label: "全部状态" },
{ value: "待处理", label: "待处理" },
{ value: "处理中", label: "处理中" },
{ value: "待审核", label: "待审核" },
{ value: "已完成", label: "已完成" },
{ value: "已驳回", label: "已驳回" },
];
export function WorkOrdersSection() {
const toast = useToast();
const [items, setItems] = useState<WorkOrder[]>([]);
const [total, setTotal] = useState(0);
const [totalPages, setTotalPages] = useState(0);
const [page, setPage] = useState(1);
const [status, setStatus] = useState("");
const [loading, setLoading] = useState(true);
const [error, setError] = useState("");
const [busyId, setBusyId] = useState<number | null>(null);
const [reviewing, setReviewing] = useState<WorkOrder | null>(null);
const load = useCallback(async () => {
setLoading(true);
setError("");
try {
const result = await adminApi.workOrders({ status: status || undefined, page, page_size: 10 });
setItems(result.items ?? []);
setTotal(result.total ?? 0);
setTotalPages(result.total_pages ?? 0);
} catch (e) {
setError(errMessage(e, "工单列表加载失败"));
} finally {
setLoading(false);
}
}, [status, page]);
useEffect(() => {
void load();
}, [load]);
async function run(id: number, task: () => Promise<unknown>, message: string) {
setBusyId(id);
try {
await task();
toast(message);
await load();
} catch (e) {
toast(errMessage(e, "操作失败"), "error");
} finally {
setBusyId(null);
}
}
const pending = items.filter((item) => item.status === "待处理").length;
const reviewingCount = items.filter((item) => item.status === "待审核").length;
return (
<>
<div className="grid gap-4 md:grid-cols-3">
<StatCard label="工单总数" value={total} hint={status ? `筛选:${status}` : "全部状态"} />
<StatCard label="本页待认领" value={pending} hint="待处理状态" />
<StatCard
label="本页待复核"
value={reviewingCount}
hint={reviewingCount > 0 ? "等待复核结论" : "暂无待复核工单"}
/>
</div>
<Card
title="工单处理"
description="认领 → 提交审核 → 复核,状态由后端流转控制"
bodyClassName="p-0"
className="mt-6"
actions={
<Select value={status} onChange={(event) => { setStatus(event.target.value); setPage(1); }}>
{STATUS_OPTIONS.map((option) => (
<option key={option.value} value={option.value}>
{option.label}
</option>
))}
</Select>
}
>
{loading ? (
<LoadingBlock />
) : error ? (
<ErrorState message={error} onRetry={() => void load()} />
) : items.length === 0 ? (
<EmptyState text="没有符合条件的工单" />
) : (
<>
<TableWrap>
<thead>
<tr>
<Th>工单号</Th>
<Th>类型</Th>
<Th>客户</Th>
<Th>当前节点</Th>
<Th>优先级</Th>
<Th>状态</Th>
<Th>创建时间</Th>
<Th className="text-right">操作</Th>
</tr>
</thead>
<tbody className="divide-y divide-slate-50">
{items.map((order) => (
<tr key={order.id} className="transition-colors hover:bg-slate-50">
<Td className="font-medium text-slate-900">{order.work_order_no}</Td>
<Td>
{order.order_type}
{order.sub_type && <span className="text-xs text-slate-400"> · {order.sub_type}</span>}
</Td>
<Td className="text-slate-500">#{order.customer_id ?? "--"}</Td>
<Td>{order.current_node ?? "--"}</Td>
<Td>
<Badge
tone={
order.priority === "特急" ? "danger" : order.priority === "紧急" ? "warning" : "neutral"
}
>
{order.priority}
</Badge>
</Td>
<Td>
<Badge tone={statusTone(order.status)}>{order.status}</Badge>
</Td>
<Td className="text-xs text-slate-500">{formatTime(order.create_time)}</Td>
<Td>
<div className="flex justify-end gap-2">
{order.status === "待处理" && (
<Button
size="sm"
variant="primary"
loading={busyId === order.id}
onClick={() => void run(order.id, () => adminApi.claimWorkOrder(order.id), "工单已认领")}
>
认领
</Button>
)}
{order.status === "处理中" && (
<Button
size="sm"
variant="primary"
loading={busyId === order.id}
onClick={() =>
void run(order.id, () => adminApi.submitWorkOrder(order.id), "已提交审核")
}
>
提交审核
</Button>
)}
{order.status === "待审核" && (
<Button size="sm" variant="primary" onClick={() => setReviewing(order)}>
复核
</Button>
)}
{(order.status === "已完成" || order.status === "已驳回") && (
<span className="text-xs text-slate-400">已归档</span>
)}
</div>
</Td>
</tr>
))}
</tbody>
</TableWrap>
<Pagination page={page} totalPages={totalPages} total={total} onChange={setPage} />
</>
)}
</Card>
{reviewing && (
<ReviewModal
order={reviewing}
onClose={() => setReviewing(null)}
onDone={async (approve, comment) => {
await run(
reviewing.id,
() => adminApi.reviewWorkOrder(reviewing.id, approve, comment),
approve ? "复核通过" : "已驳回"
);
setReviewing(null);
}}
/>
)}
</>
);
}
function ReviewModal({
order,
onClose,
onDone,
}: {
order: WorkOrder;
onClose: () => void;
onDone: (approve: boolean, comment: string) => Promise<void>;
}) {
const [comment, setComment] = useState("");
const [submitting, setSubmitting] = useState(false);
async function submit(approve: boolean) {
setSubmitting(true);
try {
await onDone(approve, comment);
} finally {
setSubmitting(false);
}
}
return (
<Modal
open
title={`复核工单 ${order.work_order_no}`}
onClose={onClose}
footer={
<>
<Button onClick={onClose} disabled={submitting}>
取消
</Button>
<Button variant="danger" loading={submitting} onClick={() => void submit(false)}>
驳回
</Button>
<Button variant="primary" loading={submitting} onClick={() => void submit(true)}>
通过
</Button>
</>
}
>
<div className="space-y-4">
<div className="rounded-lg bg-slate-50 p-3 text-xs text-slate-600">
<p>工单类型:{order.order_type}</p>
<p>关联客户:#{order.customer_id ?? "--"}</p>
<p>优先级:{order.priority}</p>
<p>当前节点:{order.current_node ?? "--"}</p>
</div>
{order.biz_content && (
<div className="rounded-lg border border-slate-200 p-3 text-xs text-slate-600">
<p className="mb-1 font-medium text-slate-500">业务内容</p>
<pre className="whitespace-pre-wrap break-all text-[11px] leading-5 text-slate-500">
{JSON.stringify(order.biz_content, null, 2)}
</pre>
</div>
)}
<div>
<label className="mb-1 block text-xs text-slate-500">复核意见(可选)</label>
<TextInput
value={comment}
onChange={(event) => setComment(event.target.value)}
placeholder="填写复核说明"
/>
</div>
{order.handler_id !== null && (
<p className="text-xs text-amber-600">提示:若复核人与处理人为同一人,系统仅提示不阻断。</p>
)}
</div>
</Modal>
);
}