修复合规问句被误判为收益承诺

app/core/compliance_context.py

@@ -44,6 +44,7 @@ NEGATION_CUES: tuple[str, ...] = (
     "严禁", "禁止", "不得", "不可", "不允许", "不准", "杜绝", "严禁使用",
     "避免", "勿", "拒绝", "防止", "防范", "打击", "处罚", "违规",
     "不承诺", "不保证", "不作", "不能", "绝不", "从不",
+    "且不", "并不", "未保证", "不予保证",
 )
 
 #: 元语言线索：说明"在谈论这个词本身"而不是在作承诺（如『保证收益』等违规表述）。
@@ -52,6 +53,12 @@ METALANGUAGE_CUES: tuple[str, ...] = (
     "等违规", "等禁用", "等禁止", "等表述",
 )
 
+#: 询问语境：问“能否/是否/会不会保证收益”是在确认或质疑产品属性，不是作出承诺。
+#: 风控回访话术中常见此类问句，若按承诺拦截，会把正常人工回访脚本误判为违规输出。
+QUESTION_CUES: tuple[str, ...] = (
+    "能否", "是否", "可否", "会不会", "能不能", "请问", "吗",
+)
+
 #: 引号字符：命中词被引号包裹时视为引用（在谈论该表述本身）。
 QUOTE_CHARS: tuple[str, ...] = ('"', "'", "“", "”", "‘", "’", "「", "」", "『", "』")
 
@@ -103,6 +110,8 @@ def is_prohibited_context(text: str, index: int, pattern: str) -> bool:
         return True
     if any(cue in after for cue in NEGATION_CUES):
         return True
+    if any(cue in before or cue in after for cue in QUESTION_CUES):
+        return True
     # 元语言线索：前后任一侧出现"表述/话术/字样"等，说明在谈论该词本身。
     return any(cue in before or cue in after for cue in METALANGUAGE_CUES)
 

tests/unit/core/test_compliance_context.py

@@ -101,3 +101,19 @@ def test_governance_uses_the_exemption() -> None:
     )
     assert promise.result.transfer_required is True, "真实承诺被放过"
     assert "需要人工核实" in promise.result.text
+def test_question_context_is_exempted() -> None:
+    """询问产品能否保证收益是核实问题，不是作出收益承诺。"""
+    assert first_violation(
+        "该产品是否可能造成较大本金损失，能否保证收益？",
+        ZERO,
+    ) is None
+    assert first_violation("请问该产品保证收益吗？", ZERO) is None
+    assert first_violation(
+        "您是否了解产品可能造成较大本金损失，且不保证收益？",
+        ZERO,
+    ) is None
+
+
+def test_question_exemption_does_not_release_real_promise() -> None:
+    """询问语境只豁免问句，明确承诺仍然必须被拦截。"""
+    assert first_violation("该产品保证收益，请放心购买。", ZERO) == "保证收益"