wip: 客服Agent + RAG + 画像收尾（基于 6516ccb）
This commit is contained in:
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"""把已审核的 QA 源文件一次性导入 `fin_knowledge_meta` + `agent_faq_synonym`，并投递向量同步事件。
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为什么是一个独立的种子脚本、而不是"跑一次 SQL"：这 105 条（+1 条验收补充）是客服 Agent
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RAG 检索的**全部**知识来源。它们必须能被重复导入——Task 2 改治理层、Task 4 建文档解析、
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Task 5 写 Outbox Worker 都可能要重放这次导入；一旦脚本不幂等，重放就会产生重复知识、
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重复同义问法，并在 Milvus 里留下同一段文本的多个向量（检索结果会重复命中同一条）。
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幂等口径（控制者裁定 4）：
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1. 知识行按 `tags.qa_id` 定位——存在则 UPDATE、不存在则 INSERT。`qa_id` 是源文件的稳定编号，
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不依赖自增主键，因此重复导入不会新增行。
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2. 同义问法先按 `(knowledge_id, source_type='import')` 删除再插入：`import` 来源的整批
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由本脚本独占，删除-重插能得到源文件的精确镜像；手工/会话/工单来源的同义问法不受影响。
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3. 去重按 `phrase_hash`（SHA-256(归一化问法)）而非原文字符串——`uk_faq_synonym
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(knowledge_id, phrase_hash)` 就是这么定义的，且「问题」本身也作为一个 phrase 写入
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（控制者裁定 5），所以标准问法与相似问法之间的重复也在同一套哈希下去重。
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本脚本**不写 Milvus**：向量由 `knowledge.vector_sync_requested` 事件的 Worker（Task 5）落库。
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这里只负责把事件投进 `domain_event_outbox`。
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写入的固定值（控制者裁定 1/2/3，全部有据可查）：
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- `milvus_collection='fin_faq_collection'`（与 Task 6 的三集合白名单一致）。
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- `effective_date`/`expire_date` 留空 = 长期有效；读路径对空值按"长期有效"处理。
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- `review_status='published'` + `status='active'`（源文件本身即 `approved_candidate` 且已人工审核）；
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同义问法 `status='approved'` + `source_type='import'`（`docs/02` §7.3 DDL 的合法枚举，带 CHECK）。
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- `created_by`/`reviewer_id` = `sys_user.id`（现库 `9003`）——`agent_faq_synonym.created_by`
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非空且带外键 `fk_synonym_created_by`，写不存在的用户会直接失败。
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执行（可重复执行）：
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.\\.venv\\Scripts\\python.exe tools\\import_knowledge_seed.py \\
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--source "C:\\...\\客服Agent知识库_QA问答对_v5_RAG发布候选版.txt" --created-by 9003
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"""
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from __future__ import annotations
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import argparse
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import asyncio
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import json
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import sys
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from datetime import UTC, datetime
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from pathlib import Path
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from uuid import uuid4
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ROOT = Path(__file__).resolve().parents[1]
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if str(ROOT) not in sys.path:
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sys.path.insert(0, str(ROOT))
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from sqlalchemy import text # noqa: E402
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from sqlalchemy.ext.asyncio import AsyncSession # noqa: E402
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from app.infrastructure.db import SessionFactory # noqa: E402
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from tools.qa_source_parser import ( # noqa: E402
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QaRecord,
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normalize_phrase,
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parse_qa_source,
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phrase_hash,
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)
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#: 三个 Milvus 集合里的 FAQ 集合（Task 6 的白名单口径）。
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FAQ_COLLECTION = "fin_faq_collection"
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#: `fin_knowledge_meta.knowledge_type`：FAQ 文本知识。
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KNOWLEDGE_TYPE = "faq"
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#: 源文件版本，写入 `version` 与 `tags.source_version`，便于回溯"这条来自哪一版"。
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SOURCE_VERSION = "v5.8"
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#: 向量同步事件类型（Task 5 的 Worker 消费它）。
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VECTOR_SYNC_EVENT = "knowledge.vector_sync_requested"
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#: 本脚本独占的 `agent_faq_synonym.source_type`；重导时只删这一来源的行。
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IMPORT_SOURCE_TYPE = "import"
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#: 老师 Phase 1 验收点名的测试问题「基金申购后多久确认」**不在 105 条内**
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#: （源文件里只有 `RAG-CONFIG-006`「申购和赎回什么时候确认、到账？」，措辞不同），
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#: 这里补一条同义的验收条目，使验收用例能真正命中知识库而不是落到兜底话术。
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ACCEPTANCE_SUPPLEMENT = QaRecord(
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qa_id="SUP-001",
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question="基金申购后多久确认？",
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synonyms=("申购多久确认份额？", "买基金几天能确认？", "基金申购确认时间"),
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answer=(
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"交易日 15:00 前提交的申购申请，T+1 日确认份额（QDII 基金为 T+2 日）；"
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"15:00 后提交则顺延至下一交易日。非交易日（周末及法定节假日）提交的申请顺延至"
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"下一交易日处理。确认后即可查看持仓。具体以产品说明书和交易页面显示为准。"
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),
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)
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SELECT_KNOWLEDGE_ID_BY_QA_ID = text(
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"SELECT id FROM fin_knowledge_meta"
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" WHERE JSON_UNQUOTE(JSON_EXTRACT(tags, '$.qa_id')) = :qa_id"
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" ORDER BY id LIMIT 1"
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)
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INSERT_KNOWLEDGE_META = text(
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"INSERT INTO fin_knowledge_meta"
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" (knowledge_type, title, source_file, milvus_collection, version, content_text,"
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" tags, reviewer_id, review_status, status, created_at, updated_at)"
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" VALUES (:knowledge_type, :title, :source_file, :collection, :version, :content_text,"
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" :tags, :reviewer_id, 'published', 'active', :now, :now)"
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)
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UPDATE_KNOWLEDGE_META = text(
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"UPDATE fin_knowledge_meta SET title=:title, source_file=:source_file,"
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" milvus_collection=:collection, version=:version, content_text=:content_text,"
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" tags=:tags, reviewer_id=:reviewer_id, review_status='published', status='active',"
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" updated_at=:now WHERE id=:id"
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)
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SELECT_LAST_INSERT_ID = text("SELECT LAST_INSERT_ID()")
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DELETE_IMPORTED_SYNONYMS = text(
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"DELETE FROM agent_faq_synonym WHERE knowledge_id=:knowledge_id"
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" AND source_type=:source_type"
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)
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INSERT_SYNONYM = text(
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"INSERT INTO agent_faq_synonym"
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" (knowledge_id, phrase, normalized_phrase, phrase_hash, language_code, source_type,"
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" hit_count, status, created_by, reviewer_id, reviewed_at, created_at, updated_at)"
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" VALUES (:knowledge_id, :phrase, :normalized_phrase, :phrase_hash, 'zh-CN',"
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" :source_type, 0, 'approved', :created_by, :created_by, :now, :now, :now)"
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)
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INSERT_OUTBOX_EVENT = text(
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"INSERT INTO domain_event_outbox"
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" (event_id, event_type, aggregate_type, aggregate_id, trace_id, payload, status,"
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" retry_count, occurred_at, created_at, updated_at)"
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" VALUES (:event_id, :event_type, 'knowledge_meta', :aggregate_id, :trace_id, :payload,"
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" 'pending', 0, :now, :now, :now)"
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)
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def _knowledge_tags(record: QaRecord) -> str:
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return json.dumps(
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{"qa_id": record.qa_id, "phase": "phase_1", "source_version": SOURCE_VERSION},
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ensure_ascii=False,
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)
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async def upsert_knowledge_meta(
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session: AsyncSession, record: QaRecord, *, source_file: str,
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created_by: int, now: datetime,
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) -> int:
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"""按 `tags.qa_id` 幂等写入知识行，返回 `fin_knowledge_meta.id`。"""
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params = {
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"knowledge_type": KNOWLEDGE_TYPE,
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"title": record.question,
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"source_file": source_file,
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"collection": FAQ_COLLECTION,
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"version": SOURCE_VERSION,
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"content_text": record.answer,
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"tags": _knowledge_tags(record),
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"reviewer_id": created_by,
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"now": now,
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}
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existing = await session.scalar(SELECT_KNOWLEDGE_ID_BY_QA_ID, {"qa_id": record.qa_id})
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if existing is None:
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await session.execute(INSERT_KNOWLEDGE_META, params)
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inserted = await session.scalar(SELECT_LAST_INSERT_ID)
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if inserted is None: # pragma: no cover - 只在非 MySQL 后端上发生
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raise RuntimeError(f"{record.qa_id} 插入后取不到 LAST_INSERT_ID()")
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return int(inserted)
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knowledge_id = int(existing)
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await session.execute(UPDATE_KNOWLEDGE_META, {**params, "id": knowledge_id})
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return knowledge_id
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async def replace_imported_synonyms(
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session: AsyncSession, knowledge_id: int, record: QaRecord, *,
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created_by: int, now: datetime,
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) -> int:
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"""重建该知识的 `import` 来源同义问法（含标准问法本身），返回写入行数。"""
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await session.execute(
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DELETE_IMPORTED_SYNONYMS,
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{"knowledge_id": knowledge_id, "source_type": IMPORT_SOURCE_TYPE},
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)
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digests: set[str] = set()
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written = 0
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for phrase in (record.question, *record.synonyms):
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digest = phrase_hash(phrase)
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if digest in digests:
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continue
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digests.add(digest)
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await session.execute(INSERT_SYNONYM, {
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"knowledge_id": knowledge_id,
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"phrase": phrase,
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"normalized_phrase": normalize_phrase(phrase),
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"phrase_hash": digest,
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"source_type": IMPORT_SOURCE_TYPE,
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"created_by": created_by,
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"now": now,
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})
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written += 1
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return written
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async def enqueue_vector_sync(
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session: AsyncSession, knowledge_id: int, *, now: datetime,
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) -> None:
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"""投递向量同步事件；Milvus 的写入由 Task 5 的 Outbox Worker 负责。"""
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await session.execute(INSERT_OUTBOX_EVENT, {
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"event_id": str(uuid4()),
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"event_type": VECTOR_SYNC_EVENT,
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"aggregate_id": str(knowledge_id),
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"trace_id": str(uuid4()),
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"payload": json.dumps({"knowledge_id": str(knowledge_id)}),
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"now": now,
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})
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async def import_records(
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records: list[QaRecord], *, source_file: str, created_by: int, now: datetime,
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) -> tuple[int, int]:
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"""单事务导入全部记录，返回 `(知识行数, 同义问法行数)`。"""
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synonyms_written = 0
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async with SessionFactory() as session, session.begin():
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for record in records:
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knowledge_id = await upsert_knowledge_meta(
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session, record, source_file=source_file, created_by=created_by, now=now,
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)
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synonyms_written += await replace_imported_synonyms(
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session, knowledge_id, record, created_by=created_by, now=now,
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)
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await enqueue_vector_sync(session, knowledge_id, now=now)
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return len(records), synonyms_written
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async def verify(expected_knowledge: int, expected_synonyms: int) -> None:
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"""按读路径的**同一口径**复查落库结果：任一项不符就 `SystemExit`（非零退出码）。
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四项断言，全部是"== 期望值"：知识行数、同义问法行数、被向量同步事件覆盖的
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`aggregate_id` 数、验收补充条目可查。**不打印了事**——见函数体内的说明。
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"""
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async with SessionFactory() as session:
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published = await session.scalar(text(
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"SELECT COUNT(*) FROM fin_knowledge_meta"
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" WHERE review_status='published' AND status='active'"
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" AND milvus_collection=:collection"
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" AND (effective_date IS NULL OR effective_date <= UTC_DATE())"
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" AND (expire_date IS NULL OR expire_date > UTC_DATE())"
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), {"collection": FAQ_COLLECTION})
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imported_synonyms = await session.scalar(text(
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"SELECT COUNT(*) FROM agent_faq_synonym"
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" WHERE source_type=:source_type AND status='approved'"
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), {"source_type": IMPORT_SOURCE_TYPE})
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events = await session.scalar(text(
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"SELECT COUNT(*) FROM domain_event_outbox WHERE event_type=:event_type"
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), {"event_type": VECTOR_SYNC_EVENT})
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covered = await session.scalar(text(
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"SELECT COUNT(DISTINCT aggregate_id) FROM domain_event_outbox"
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" WHERE event_type=:event_type"
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), {"event_type": VECTOR_SYNC_EVENT})
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supplement = await session.scalar(text(
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"SELECT id FROM fin_knowledge_meta WHERE title=:title"
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" AND knowledge_type=:knowledge_type AND milvus_collection=:collection"
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" AND review_status='published' AND status='active'"
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), {"title": ACCEPTANCE_SUPPLEMENT.question,
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"knowledge_type": KNOWLEDGE_TYPE, "collection": FAQ_COLLECTION})
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# 断言而不是打印：`verify()` 存在的意义就是"每轮导入都确认真的能被读路径查到"。
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# 只打印不断言的话，一轮投递 0 个事件、知识行被别的流程删掉，脚本照样打印
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# `verified:` 并退出 0——「静默失效」比报错难查得多（本 Task 审查时真的发生过：
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# 底座配置发布测试的 `finally` 清理删 Outbox 时漏了 `event_type` 条件，
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# `aggregate_id` 是字符串列而 release_id 也是小整数，数值碰撞把知识事件误删了）。
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print(f" published+active+有效 知识行: {published}（本次导入 {expected_knowledge} 条）")
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print(f" approved+import 同义问法行: {imported_synonyms}（本次写入 {expected_synonyms} 条）")
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print(f" {VECTOR_SYNC_EVENT} 事件行: {events}，覆盖 {covered} 个 aggregate_id"
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f"（本次投递 {expected_knowledge} 条）")
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# 用 `==` 而不是 `>=`：多出来的行同样是坏消息（别的流程往同一集合里写了不在
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# 本次导入范围内的知识），放过去等于把这个集合的"精确镜像"性质丢掉。
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if published is None or int(published) != expected_knowledge:
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raise SystemExit(f"知识行不符：期望 == {expected_knowledge}，实际 {published}")
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if imported_synonyms is None or int(imported_synonyms) != expected_synonyms:
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raise SystemExit(f"同义问法行不符：期望 {expected_synonyms}，实际 {imported_synonyms}")
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# 本脚本对 `import_records` 的每条知识都投一条事件（见 `import_records` 循环），
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# 所以"事件覆盖的 aggregate_id 数 == 知识行数"在本设计下必须成立：
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# 少一个就说明有知识行没进入向量同步队列（就是那个被误删的场景）。
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if covered is None or int(covered) != expected_knowledge:
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raise SystemExit(
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f"向量同步事件未覆盖全部知识行：期望 {expected_knowledge} 个 aggregate_id，"
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f"实际 {covered}"
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)
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if supplement is None:
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raise SystemExit(
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f"验收补充条目查不到：{ACCEPTANCE_SUPPLEMENT.question}"
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f"（knowledge_type={KNOWLEDGE_TYPE}, collection={FAQ_COLLECTION}, published+active）"
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)
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print(f" verified: 验收补充条目 id={supplement} 可查；"
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f"{expected_knowledge} 个知识行全部有向量同步事件")
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async def main() -> None:
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parser = argparse.ArgumentParser(description="导入已审核 QA 知识库（幂等，可重复执行）")
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parser.add_argument("--source", required=True, type=Path, help="已审核 QA 源文件")
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parser.add_argument("--created-by", required=True, type=int, help="sys_user.id（外键）")
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parser.add_argument("--dry-run", action="store_true", help="只解析、不写库")
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args = parser.parse_args()
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records = parse_qa_source(args.source.read_text(encoding="utf-8"))
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records.append(ACCEPTANCE_SUPPLEMENT)
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print(f"parsed {len(records)} records"
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f" (含 1 条验收补充：{ACCEPTANCE_SUPPLEMENT.qa_id})")
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if args.dry_run:
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print("dry-run: 未写库")
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return
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now = datetime.now(UTC).replace(tzinfo=None)
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knowledge_count, synonym_count = await import_records(
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records, source_file=str(args.source), created_by=args.created_by, now=now,
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)
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print(f"imported {knowledge_count} knowledge rows, {synonym_count} synonym rows;"
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f" {knowledge_count} vector sync events queued")
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await verify(knowledge_count, synonym_count)
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if __name__ == "__main__":
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asyncio.run(main())
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Reference in New Issue
Block a user