merge: integrate ZSY customer service and profile capabilities

app/service/agent/base.py

@@ -134,11 +134,17 @@ class BaseAgent(ABC):
     async def recall_memory(self, request: AgentRequest, context: RequestContext) -> None:
         if self._governance is None:
             raise RecoverableAgentError("缺少记忆治理依赖")
+        # 公共召回是长期/画像记忆，不是客服二期的会话短期上下文；定义未授权时不得读取。
+        if not self.definition.recalls_customer_memory or "visitor" in context.roles:
+            self.memories = ()
+            return
         self.memories = await self._governance.recall(context)
         if any(memory.customer_id != context.user_id for memory in self.memories):
             raise RecoverableAgentError("记忆召回越过客户范围")
 
     async def classify_intent(self, request: AgentRequest) -> IntentResult | None:
+        if not self.definition.requires_model_intent_classification:
+            return None
         if self._intent_classifier is None or self._intent_endpoint_resolver is None:
             return None
         endpoints = await self._intent_endpoint_resolver.resolve(