merge: integrate ZSY customer service and profile capabilities

This commit is contained in:
张胜宇
2026-09-11 22:31:51 +08:00
94 changed files with 7933 additions and 77 deletions
+61 -4
View File
@@ -113,16 +113,25 @@ class KnowledgeRetrievalService:
def __init__(
self,
client: Any,
*,
*legacy_args: Any,
embedder: Any = None,
session_factory: Callable[[], Any] | None = None,
config: KnowledgeRuntimeConfig | None = None,
vector_dim: int = VECTOR_DIM,
) -> None:
self.client = client
self.embedder = embedder
# 兼容早期客服工具的 positional 构造:embedder, vector_store, config, authority。
self._legacy = len(legacy_args) == 3
if self._legacy:
self.embedder = client
self.client = legacy_args[0]
self.config = legacy_args[1]
self._authority = legacy_args[2]
else:
self.client = client
self.embedder = embedder
self.config = config or KnowledgeRuntimeConfig()
self._authority = None
self._session_factory: Callable[[], Any] = session_factory or SessionFactory
self.config = config or KnowledgeRuntimeConfig()
self.vector_dim = int(vector_dim)
# --- 入口 -----------------------------------------------------------------
@@ -130,11 +139,14 @@ class KnowledgeRetrievalService:
async def search(
self,
query: KnowledgeQuery,
legacy_context: Any = None,
*,
embedding_endpoints: Sequence[Any] | None = None,
embedder: Any = None,
) -> KnowledgeSearchResult:
"""执行检索。集合由意图映射,调用方无法指定集合名。"""
if self._legacy:
return await self._legacy_search(query)
targets = self._assert_collections_allowed(query.intents)
top_k = min(int(query.top_k), self.config.result_limit)
searched = tuple(sorted({collection for collection, _ in targets}))
@@ -150,6 +162,49 @@ class KnowledgeRetrievalService:
hits = self._to_hits(verified)
return KnowledgeSearchResult(hits=hits, degraded=False, searched_collections=searched)
async def _legacy_search(self, query: KnowledgeQuery) -> KnowledgeSearchResult:
"""兼容旧工具调用,仍复用同一意图路由和 MySQL 权威回查。"""
targets = self._assert_collections_allowed(query.intents)
collections = tuple(sorted({collection for collection, _ in targets}))
top_k = min(int(query.top_k), int(getattr(self.config, "result_limit", 20)))
try:
raw_vector = await self.embedder.embed(query.query)
vector = self._vector_of(raw_vector)
self.assert_vector_dim(vector)
rows: list[dict[str, Any]] = []
for collection, route_top_k in targets:
rows.extend(await self.client.search(
collection, vector, min(top_k, route_top_k)
))
if self._authority is not None:
verified = await self._authority.filter_published(tuple(
KnowledgeHit(
knowledge_id=str(row.get("knowledge_id")),
collection=collection,
title=row.get("title"),
snippet=str(row.get("snippet") or ""),
score=self._score(row),
)
for row in rows
for collection, _ in targets
if str(row.get("collection") or collection) == collection
))
return KnowledgeSearchResult(
hits=tuple(verified), searched_collections=collections
)
return KnowledgeSearchResult(hits=self._to_hits(rows), searched_collections=collections)
except Exception:
if self._authority is None:
return KnowledgeSearchResult(
hits=(), degraded=True, degradation_reason="milvus_unavailable",
searched_collections=collections,
)
fallback = await self._authority.search_keyword(query, collections, top_k)
return KnowledgeSearchResult(
hits=tuple(fallback), degraded=True,
degradation_reason="milvus_unavailable", searched_collections=collections,
)
# --- 路由与白名单 ---------------------------------------------------------
def _assert_collections_allowed(
@@ -202,6 +257,8 @@ class KnowledgeRetrievalService:
@staticmethod
def _vector_of(execution: Any) -> list[float]:
if isinstance(execution, list | tuple):
return [float(item) for item in execution]
raw = getattr(execution, "vector", None)
if raw is None and isinstance(execution, Mapping):
raw = execution.get("vector")