lzf_0626
f72a545c39
背景：品牌名此前三处不一致 —— 后端 Agent 自称「奶龙基金」（customer_service_rules
的防诈骗/转人工话术、risk_agent 与 risk_analysis_service 的系统提示词）、前端全站
「南方财富」、闲聊提示词与知识素材「南方科技」。docs/36 已把它登记为"上报项目方后
待定"，现按项目方决定统一为「南方财富」。
改动：
- app/core/customer_service_rules.py：P0 防诈骗话术与 P2 转人工话术里的品牌名
- app/service/agent/implementations/customer_service.py：COMPANY 常量，
以及那处引用实测样本的注释（改为不绑定具体品牌名，免得下次改名又过时）
- app/service/agent/implementations/risk_agent.py：docstring、自我介绍、system prompt
- app/service/risk_analysis_service.py：SYSTEM_PROMPT
- app/worker/risk_scan_scheduler.py：--help 描述
- app/static/index.html（旧联调页 4 处）、portal/employee-risk/dashboard/index.html
- tests/unit/api/test_customer_service_test_page.py：同步断言（它断言的正是页面里的品牌名）
- tools/publish_chitchat_prompt.py：SYSTEM_PROMPT 改品牌；并修掉"存在即跳过"的检查
—— 原来只判当前版本有没有这一行，于是改了文案也发不出去（脚本打印"无需发布"直接
退出），没有任何提示。改为比对 system_prompt/user_prompt_template 内容。
闲聊提示词已重发为 release 308 / v5，生效内容为"你是南方财富的智能客服助手…"。
刻意未动：
- fin_product.fund_manager = "南方基金" —— 它被 market_quote_sync_service 与
product_history_sync_service 当过滤条件使用，改名会让同步链路查不到产品
- knowledge_search_service.py 注释里引用的知识库实际标题「南方科技有限公司…」
- docs/客服docs 下的历史素材与 docs/ 下的过程记录（属历史留痕）
⚠️ Milvus 里的知识条目仍写「奶龙基金」（RAG-*/NF-*）与「南方科技」（PROD-*），
属知识数据，需重灌才能统一；本轮不动。
同时：
- docs/40 把品牌条目标为已处理，并补上知识库缺口的现状
- 新增 docs/42-场内基金知识条目草稿.md：按 fin_product 的 20 只产品生成，
含通用交易规则与产品清单；费率等缺失字段一律标"以交易页面为准"，未编造数字。
**该文件是草稿，未入库**，待审核后走 POST /api/v1/knowledge/documents 灌库。
156 lines
8.9 KiB
HTML
156 lines
8.9 KiB
HTML
<!doctype html>
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<html lang="zh-CN">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>南方财富智能助手联调</title>
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<style>
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:root { --ink: #17212b; --muted: #607080; --line: #d9e1e7; --canvas: #f4f7f8; --surface: #ffffff; --brand: #008a7a; --brand-dark: #00695f; --accent: #e96f45; --visitor: #e8f6f1; --agent: #f2f5f7; --danger: #b43b2c; }
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* { box-sizing: border-box; }
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body { margin: 0; min-height: 100vh; background: var(--canvas); color: var(--ink); font-family: "Microsoft YaHei", "PingFang SC", sans-serif; }
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main { width: min(100%, 980px); min-height: 100vh; margin: 0 auto; padding: 24px; display: grid; grid-template-rows: auto auto minmax(360px, 1fr) auto; gap: 14px; }
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header { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding-bottom: 14px; border-bottom: 1px solid var(--line); }
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.brand { display: flex; align-items: center; gap: 12px; }
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.brand-mark { width: 38px; height: 38px; display: grid; place-items: center; background: var(--brand); color: #ffffff; border-radius: 8px; font-weight: 700; }
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h1 { margin: 0; font-size: 20px; font-weight: 700; letter-spacing: 0; }
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.status { margin: 2px 0 0; color: var(--muted); font-size: 13px; }
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.role { color: var(--brand-dark); font-weight: 700; }
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.samples { display: flex; flex-wrap: wrap; gap: 8px; }
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.sample { min-height: 34px; border: 1px solid var(--line); background: var(--surface); color: var(--ink); padding: 7px 10px; border-radius: 6px; cursor: pointer; font: inherit; font-size: 13px; }
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.sample:hover, .sample:focus-visible { border-color: var(--brand); color: var(--brand-dark); outline: none; }
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.chat { overflow-y: auto; display: flex; flex-direction: column; gap: 12px; padding: 18px; background: var(--surface); border: 1px solid var(--line); border-radius: 8px; }
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.message { display: flex; gap: 10px; max-width: min(82%, 620px); }
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.message.user { align-self: flex-end; flex-direction: row-reverse; }
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.avatar { flex: 0 0 30px; height: 30px; display: grid; place-items: center; border-radius: 50%; background: var(--brand); color: #ffffff; font-size: 12px; font-weight: 700; }
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.message.user .avatar { background: var(--accent); }
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.bubble { margin: 0; padding: 10px 12px; background: var(--agent); border-radius: 6px; font-size: 14px; line-height: 1.6; white-space: pre-wrap; overflow-wrap: anywhere; }
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.message.user .bubble { background: var(--visitor); }
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.pending .bubble { color: var(--muted); }
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.error .bubble { background: #fff0ed; color: var(--danger); }
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form { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 10px; }
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input { min-width: 0; height: 44px; border: 1px solid var(--line); border-radius: 6px; padding: 0 12px; background: var(--surface); color: var(--ink); font: inherit; }
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input:focus { border-color: var(--brand); outline: 2px solid #bde6df; }
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button[type="submit"] { min-width: 76px; height: 44px; border: 0; border-radius: 6px; background: var(--brand); color: #ffffff; cursor: pointer; font: inherit; }
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button[type="submit"]:disabled { cursor: wait; opacity: 0.6; }
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@media (max-width: 620px) { main { padding: 14px; } header { align-items: flex-start; flex-direction: column; } .message { max-width: 92%; } }
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</style>
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</head>
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<body>
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<main>
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<header>
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<div class="brand">
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<div class="brand-mark" aria-hidden="true">龙</div>
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<div><h1>南方财富智能助手</h1><p class="status">公开知识与客服分流联调页</p></div>
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</div>
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<p id="connection-status" class="status"><span class="role">访客</span>：正在建立测试连接</p>
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</header>
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<section class="samples" aria-label="测试场景">
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<button class="sample" type="button" data-message="你好">闲聊</button>
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<button class="sample" type="button" data-message="基金赎回到账规则是什么">政策</button>
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<button class="sample" type="button" data-message="我的持仓收益是多少">账户入口</button>
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<button class="sample" type="button" data-message="验证码已经发给别人了">安全风险</button>
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<button class="sample" type="button" data-message="帮我推荐一只收益最高的基金">合规拒答</button>
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<button class="sample" type="button" data-message="我要转人工客服">人工服务</button>
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</section>
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<section id="chat" class="chat" aria-live="polite"></section>
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<form id="composer">
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<input id="message" type="text" maxlength="2000" autocomplete="off" placeholder="输入要测试的问题" aria-label="客服测试消息">
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<button id="send" type="submit">发送</button>
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</form>
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</main>
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<script>
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let accessToken = "";
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const sessionId = `visitor-${crypto.randomUUID()}`;
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const chat = document.querySelector("#chat");
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const input = document.querySelector("#message");
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const composer = document.querySelector("#composer");
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const sendButton = document.querySelector("#send");
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const connectionStatus = document.querySelector("#connection-status");
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function appendMessage(role, text, state = "") {
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const wrapper = document.createElement("article");
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wrapper.className = `message ${role} ${state}`;
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const avatar = document.createElement("span");
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avatar.className = "avatar";
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avatar.textContent = role === "user" ? "我" : "龙";
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const bubble = document.createElement("p");
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bubble.className = "bubble";
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bubble.textContent = text;
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wrapper.append(avatar, bubble);
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chat.append(wrapper);
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chat.scrollTop = chat.scrollHeight;
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return { wrapper, bubble };
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}
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async function ensureVisitorToken() {
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if (accessToken) return;
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const response = await fetch("/api/v1/visitor-tokens", { method: "POST" });
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if (!response.ok) throw new Error("访客令牌获取失败");
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accessToken = (await response.json()).access_token;
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connectionStatus.innerHTML = '<span class="role">访客</span>：测试连接已建立';
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}
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function delay(milliseconds) {
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return new Promise((resolve) => window.setTimeout(resolve, milliseconds));
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}
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async function pollRun(statusUrl, messageView) {
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for (let attempt = 0; attempt < 40; attempt += 1) {
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const response = await fetch(statusUrl, { headers: { Authorization: `Bearer ${accessToken}` } });
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if (!response.ok) throw new Error("客服运行状态读取失败");
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const run = (await response.json()).data;
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if (run.status === "succeeded") {
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messageView.bubble.textContent = run.result?.content || "客服未返回可显示内容。";
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messageView.wrapper.classList.remove("pending");
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chat.scrollTop = chat.scrollHeight;
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return;
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}
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if (run.status === "failed" || run.status === "cancelled") {
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messageView.bubble.textContent = `本次客服运行未完成：${run.error_code || run.status}`;
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messageView.wrapper.className = "message error";
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return;
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}
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await delay(500);
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}
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messageView.bubble.textContent = "客服请求仍在处理中，请确认 Worker 已启动后重试。";
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messageView.wrapper.className = "message error";
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}
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async function sendMessage(message) {
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const normalized = message.trim();
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if (!normalized) return;
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appendMessage("user", normalized);
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input.value = "";
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sendButton.disabled = true;
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const pending = appendMessage("agent", "南方财富智能助手正在处理您的问题…", "pending");
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try {
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await ensureVisitorToken();
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const response = await fetch("/api/v1/agent-runs", {
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method: "POST",
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headers: { "Content-Type": "application/json", Authorization: `Bearer ${accessToken}` },
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body: JSON.stringify({ agent_type: "customer_service", message: normalized, session_id: sessionId, idempotency_key: crypto.randomUUID().replaceAll("-", "") }),
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});
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if (!response.ok) throw new Error("客服请求创建失败");
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await pollRun((await response.json()).data.status_url, pending);
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} catch (error) {
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pending.bubble.textContent = error instanceof Error ? error.message : "客服测试请求失败";
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pending.wrapper.className = "message error";
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} finally {
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sendButton.disabled = false;
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input.focus();
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}
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}
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composer.addEventListener("submit", (event) => {
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event.preventDefault();
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void sendMessage(input.value);
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});
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document.querySelectorAll(".sample").forEach((button) => {
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button.addEventListener("click", () => void sendMessage(button.dataset.message || ""));
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});
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appendMessage("agent", "您好呀，我是南方财富智能助手。这里可测试公开问题、账户入口、安全提示和人工服务路径。");
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void ensureVisitorToken().catch(() => { connectionStatus.textContent = "访客：连接未建立，发送消息时将自动重试"; });
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</script>
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</body>
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</html>
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