张胜宇
5d0becb67d
一、客服 Agent 智能增强（正面回应"不智能、动不动就转人工"）
- 决策链由 2 个出口扩到 5 个：E1 澄清 / E2 计算型 / E3 知识直返 / E4 证据约束生成 / E5 分级回退
- 转人工从"默认动作"降为最后一档 E5c，只保留 4 类白名单：
P0 反诈 / P1 账户与个人数据 / P2 写操作与争议 / 用户明确要求人工
- 46 条金标实测（修复前 → 修复后）：
转人工率 43.5% → 10.9%；出口准确率 45.7% → 100%；事实正确率 69.6% → 100%
禁忌违反 1 → 0；档位越权 / 无出处数字 / 误拒 四项零容忍全 0
- 安全不变量 INV-1~INV-5；零容忍规则未删，改的是挂载点
（输出侧字面黑名单 → 检索层档位隔离 + 判定层合规词表 + 输出守护）
二、知识库：档位单点化与物理隔离
- 新增 app/core/knowledge_tier.py 作为档位规则唯一落点（G-03），
knowledge_contracts.py 原定义块改为显式再导出（X as X，非副本）
- 档位过滤由 bool 默认值（fail-open）改为 tiers 必填集合（缺参即 TypeError）
- Milvus 侧四集合按 visibility 分区键物理隔离；双 schema 收敛为一套
- 新增 app/core/actor.py：访客三元组与匿名判定的唯一构造/判定点（G-01/G-01b）
- 新增 app/core/fund_fee_rules.py：费率计算纯函数
三、前端入参边界对齐（本轮 W11 新修，4 处"校验宽于存储"）
- message 加 max_length=8000（与浮窗 widget.js 的 maxlength 一致）
- session_id 加 1—64；idempotency_key 上限 128 → 64（对齐列宽 String(64)）
- feedback_type 加 max_length=32（对齐列宽 String(32)）
- 8 条路径参数补 min_length=1 + max_length=64 + 字符集正则
（{session_id} / {run_id} / {handover_id}）
- 改前超限值会落到 MySQL 才失败（500）；改后一律 422 AGENT_INPUT_INVALID + 字段级定位
- 新增 tests/unit/api/test_frontend_boundaries.py（33 例），含"端点表 ↔ OpenAPI 全量对照"
四、投顾模块整体清除（D4.4 / D4.5）
- 删除投顾相关 controller / schema / model / repository / service 及门户页面
- tools/portal_api_check.py 同步作废 AD003/AD005/AD011/A047 四条用例与 advisor_t 登录
（端点与账号均已不存在，此前稳定报 3 条假红）
五、验证（提交前实测）
- pytest -q：1856 passed / 2 skipped / 0 failed
- ruff check app tools tests：19（= 基线）；mypy app：2（= 基线）
- 前端接口契约体检 portal_api_check.py：38 项，通过 34，失败 0，跳过 4
- 全链路冒烟 e2e_smoke_test.py --read-only：31/31
- HTTP 全链路探针 http_probe.py：11/11 succeeded
- 跨文档一致性 _consistency.py：GATE PASS
- 真机边界复验 12 条：12/12 符合预期
六、纪律与文档
- 可改文件白名单 A-09（docs/46）与底座会签申请单 A-10（docs/47，组 1—组 4 全部受理）
- 零 DDL：未新增/修改任何表结构，89 张业务表与基线一致
- 证据留痕：docs/evidence/**（含 46 条金标 score、快照、清除与重建记录）
- 未提交（刻意排除，见提交说明）：仓库内 客服agent/ 与 开发文档/ 是 2026-09-16 前的
过期副本（Todolist 440 行 vs 权威 D2.1 1167 行），权威正本在仓库外；
_chunks_report.txt 是 tools/build_knowledge_chunks.py 生成的本地产物
162 lines
16 KiB
HTML
162 lines
16 KiB
HTML
<!doctype html>
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<html lang="zh-CN">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>风险工作台 · 南方基金</title>
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<link rel="stylesheet" href="/static/portal/common/base.css">
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<link rel="stylesheet" href="/static/portal/employee-risk/dashboard/dashboard.css?v=20260913-11">
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</head>
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<body>
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<main id="main-content" class="page-shell operations-shell">
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<section class="operations-hero fade-in">
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<div class="operations-hero__content">
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<p class="operations-kicker">场内基金模拟交易风险监测</p>
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<h1 class="operations-hero__title">风险事件研判与处置工作台</h1>
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<p class="operations-hero__copy">聚合规则扫描、预警证据、人工处置与通知结果，所有状态变化均由服务端鉴权并留存审计。</p><div class="operations-hero__signals" aria-label="风险工作台能力"><span>预警队列</span><span>证据查询</span><span>通知留痕</span></div>
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</div>
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<div class="operations-hero__meta">
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<div class="operations-hero__identity">
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<strong data-staff-name>当前操作员</strong>
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<button class="risk-notice-button" type="button" data-system-tips aria-haspopup="dialog" aria-label="站内提醒">
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<svg class="risk-notice-button__icon" viewBox="0 0 24 24" aria-hidden="true">
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<path d="M10.268 21a2 2 0 0 0 3.464 0"></path>
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<path d="M3.262 15.326A1 1 0 0 0 4 17h16a1 1 0 0 0 .74-1.673C19.41 13.956 18 12.499 18 8A6 6 0 0 0 6 8c0 4.499-1.411 5.956-2.738 7.326"></path>
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</svg>
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<span>站内提醒</span>
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<span class="risk-notice-button__count" data-system-tip-count hidden>0</span>
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</button>
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</div>
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<span data-data-scope>数据范围加载中</span>
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</div>
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</section>
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<section class="metric-grid" data-risk-metrics aria-label="风险概览"></section>
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<section class="operations-layout">
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<article class="panel panel--flush risk-main-panel">
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<div class="operations-tabs" role="tablist" aria-label="风险功能">
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<button class="operations-tab" type="button" role="tab" aria-selected="true" data-tab="alerts">预警队列</button>
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<button class="operations-tab" type="button" role="tab" aria-selected="false" data-tab="evidence">证据查询</button>
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<button class="operations-tab" type="button" role="tab" aria-selected="false" data-tab="notifications">通知记录</button>
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<button class="operations-tab" type="button" role="tab" aria-selected="false" data-tab="assistant">风控助手</button>
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</div>
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<section class="operations-view" data-view="alerts">
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<form class="risk-filter operations-toolbar" data-alert-filter>
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<label class="form-field"><span class="form-field__label">关键词</span><input class="form-field__input" name="keyword" maxlength="128" placeholder="预警、客户或产品"></label>
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<label class="form-field"><span class="form-field__label">客户编号</span><input class="form-field__input" name="customer_no" maxlength="32" placeholder="业务客户编号"></label>
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<label class="form-field"><span class="form-field__label">产品代码</span><input class="form-field__input" name="product_code" maxlength="32" placeholder="场内基金代码"></label>
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<label class="form-field"><span class="form-field__label">风险等级</span><select class="form-field__input" name="risk_level"><option value="">全部等级</option><option value="高">高风险</option><option value="中">中风险</option><option value="低">低风险</option></select></label>
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<label class="form-field"><span class="form-field__label">规则编号</span><input class="form-field__input" name="rule_code" pattern="RW-[0-9]{3}" placeholder="RW-007"></label>
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<div class="operations-toolbar__actions"><button class="button" type="submit">查询</button><button class="button button--primary" type="button" data-scan data-permission-required="risk:alert:scan">手动扫描</button></div>
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</form>
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<div data-alert-table></div>
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<div class="operations-pagination"><span class="pagination-summary" data-alert-summary></span><div class="pagination-actions"><button class="button table-action" type="button" data-alert-prev disabled>上一页</button><button class="button table-action" type="button" data-alert-next disabled>下一页</button></div></div>
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</section>
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<section class="operations-view" data-view="evidence" hidden>
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<form class="risk-filter operations-toolbar" data-evidence-filter>
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<label class="form-field"><span class="form-field__label">证据类型</span><select class="form-field__input" name="source"><option value="customers">客户</option><option value="products">产品</option><option value="transactions">交易</option><option value="capital_flows">资金流水</option><option value="holdings">持仓</option><option value="login_records">登录记录</option><option value="alerts">风险预警</option><option value="notifications">通知</option></select></label>
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<label class="form-field"><span class="form-field__label">关键词</span><input class="form-field__input" name="keyword" maxlength="128" placeholder="按当前证据字段检索"></label>
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<label class="form-field" data-behavior-filter><span class="form-field__label">行为关注度</span><select class="form-field__input" name="behavior_level"><option value="">全部</option><option value="normal">正常</option><option value="slight">轻微</option><option value="attention">关注</option><option value="high">高关注</option><option value="immediate">立即处理</option></select></label>
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<div class="operations-toolbar__actions"><button class="button" type="submit">查询证据</button></div>
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</form>
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<div data-evidence-table></div>
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<div class="operations-pagination"><span class="pagination-summary" data-evidence-summary></span><div class="pagination-actions"><button class="button table-action" type="button" data-evidence-prev disabled>上一页</button><button class="button table-action" type="button" data-evidence-next disabled>下一页</button></div></div>
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</section>
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<section class="operations-view" data-view="notifications" hidden>
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<form class="risk-filter operations-toolbar" data-notification-filter>
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<label class="form-field"><span class="form-field__label">关键词</span><input class="form-field__input" name="keyword" maxlength="128" placeholder="通知或预警编号"></label>
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<label class="form-field"><span class="form-field__label">发送状态</span><select class="form-field__input" name="send_status"><option value="">全部状态</option><option>待发送</option><option>已发送</option><option>发送失败</option><option>未启用</option></select></label>
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<div class="operations-toolbar__actions"><button class="button" type="submit">查询通知</button></div>
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</form>
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<div data-notification-table></div>
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<div class="operations-pagination"><span class="pagination-summary" data-notification-summary></span><div class="pagination-actions"><button class="button table-action" type="button" data-notification-prev disabled>上一页</button><button class="button table-action" type="button" data-notification-next disabled>下一页</button></div></div>
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</section>
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<section class="operations-view risk-assistant" data-view="assistant" hidden>
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<div class="risk-assistant__intro"><div><h2>南方基金风控助手</h2><p>用于查询风险概览、预警和证据，结论仅作为人工研判草案。</p></div><span class="tag tag--neutral">只读分析</span></div>
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<div class="risk-context-bar">
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<span>当前会话：<strong data-chat-context>通用风险问答</strong></span>
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<button class="button table-action" type="button" data-clear-chat-context hidden>退出预警上下文</button>
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</div>
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<form class="risk-alert-context-form" data-alert-context-form>
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<label class="form-field"><span class="form-field__label">预警编号</span><input class="form-field__input" name="alert_no" maxlength="64" pattern="[A-Za-z0-9_-]+" placeholder="输入预警编号后绑定上下文"></label>
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<button class="button" type="submit">绑定预警</button>
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<div class="form-alert" data-alert-context-error></div>
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</form>
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<details class="agent-boundary">
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<summary>能力边界</summary>
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<p>仅支持风险概览、预警列表和指定预警证据的只读查询与研判草案，不执行确认、调查、关闭、升级或数据修改。</p>
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</details>
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<div class="risk-chat" data-chat-log aria-live="polite"></div>
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<div class="risk-prompts" data-general-prompts><button type="button" data-prompt="查看当前风险概览">当前风险概览</button><button type="button" data-prompt="查询高风险预警">高风险预警</button><button type="button" data-prompt="说明风控助手的能力边界">能力边界</button></div>
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<div class="risk-prompts risk-prompts--alert" data-alert-prompts hidden>
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<button type="button" data-alert-prompt="请基于当前预警证据生成风险研判，说明命中规则、核心证据、风险判断和人工复核建议。">生成研判</button>
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<button type="button" data-alert-prompt="请基于当前预警生成客户回访话术，保持中性审慎，不预设客户违规。">生成话术</button>
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<button type="button" data-alert-prompt="请基于当前预警生成内部工单摘要，包含工单标题、命中规则、关键证据、建议动作和处理时限。">工单摘要</button>
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</div>
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<form class="risk-composer" data-agent-form><label class="sr-only" for="risk-message">风控问题</label><input id="risk-message" class="form-field__input" name="message" maxlength="2000" placeholder="输入风险查询问题" required><button class="button button--primary" type="submit" data-permission-required="agent:run">发送</button></form>
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<p class="risk-disclaimer">智能助手生成内容仅供风险研判参考，不构成最终合规结论或处置决定，请以业务数据和人工复核结果为准。</p>
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</section>
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</article>
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<aside class="operations-stack">
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<article class="panel"><div class="panel__header"><h2 class="panel__title">重点预警</h2><span class="tag tag--accent">高风险优先</span></div><div class="panel__body" data-high-priority></div></article>
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<article class="panel"><div class="panel__header"><h2 class="panel__title">风险日报</h2></div><div class="panel__body risk-report-entry"><p>日报统计、处置结果与规则效果均来自服务端生成结果。</p><button class="button button--primary" type="button" data-open-report>生成日报</button></div></article>
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<article class="panel"><div class="panel__header"><h2 class="panel__title">政策解读</h2><span class="tag tag--neutral">预留</span></div><div class="panel__body risk-report-entry"><p>政策解读入口已预留，本期暂不开放具体内容。</p><button class="button" type="button" data-policy-tips>查看说明</button></div></article>
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</aside>
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</section>
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</main>
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<dialog class="operations-dialog" data-alert-dialog>
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<div class="operations-dialog__header"><h2>预警详情</h2><button class="button icon-button" type="button" data-close-alert aria-label="关闭">×</button></div>
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<div class="operations-dialog__body" data-alert-detail></div>
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<div class="operations-dialog__footer" data-alert-actions></div>
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</dialog>
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<dialog class="operations-dialog action-dialog" data-action-dialog>
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<form data-action-form>
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<div class="operations-dialog__header"><h2 data-action-title>确认操作</h2><button class="button icon-button" type="button" data-close-action aria-label="关闭">×</button></div>
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<div class="operations-dialog__body"><p class="action-dialog__copy" data-action-copy></p><label class="form-field" data-action-field hidden><span class="form-field__label" data-action-label>处理说明</span><textarea class="form-field__input action-dialog__textarea" name="reason" maxlength="500"></textarea></label><div class="form-alert" data-action-alert></div></div>
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<div class="operations-dialog__footer"><button class="button" type="button" data-close-action>取消</button><button class="button button--primary" type="submit">确认提交</button></div>
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</form>
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</dialog>
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<dialog class="operations-dialog" data-report-dialog>
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<form data-report-form>
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<div class="operations-dialog__header"><h2>风险日报</h2><button class="button icon-button" type="button" data-close-report aria-label="关闭">×</button></div>
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<div class="operations-dialog__body">
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<div class="risk-report-controls"><label class="form-field"><span class="form-field__label">报告日期</span><input class="form-field__input" type="date" name="report_date"></label><button class="button" type="button" data-generate-report>流式生成</button></div>
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<p class="risk-report-status" data-report-status>选择日期后生成日报。</p>
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<details class="risk-report-preview" data-report-preview-wrap hidden>
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<summary>结构化摘要</summary>
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<div class="risk-report-preview__content" data-report-preview></div>
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</details>
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<label class="form-field"><span class="form-field__label">日报内容</span><textarea class="form-field__input risk-report-content" name="content" maxlength="20000" required></textarea></label>
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<label class="form-field"><span class="form-field__label">邮件主题</span><input class="form-field__input" name="subject" maxlength="128" value="南方基金风控日报" required></label>
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<label class="form-field"><span class="form-field__label">收件邮箱</span><input class="form-field__input" name="recipients" placeholder="多个邮箱用逗号分隔" required></label>
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<div class="form-alert" data-report-alert></div>
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</div>
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<div class="operations-dialog__footer"><button class="button" type="button" data-close-report>关闭</button><button class="button button--primary" type="submit" data-permission-required="risk:report:mail">发送日报邮件</button></div>
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</form>
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</dialog>
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<dialog class="operations-dialog utility-dialog" data-system-tips-dialog>
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<div class="operations-dialog__header"><h2>站内提醒</h2><button class="button icon-button" type="button" data-close-system-tips aria-label="关闭">×</button></div>
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<div class="operations-dialog__body"><div data-system-tips-list></div></div>
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<div class="operations-dialog__footer"><button class="button" type="button" data-open-notification-records>查看全部通知记录</button><button class="button" type="button" data-close-system-tips>关闭</button></div>
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</dialog>
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<dialog class="operations-dialog utility-dialog" data-policy-dialog>
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<div class="operations-dialog__header"><h2>政策解读</h2><button class="button icon-button" type="button" data-close-policy aria-label="关闭">×</button></div>
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<div class="operations-dialog__body"><p class="action-dialog__copy">政策解读入口为预留功能，本期暂未接入具体内容。后续确定政策数据来源和更新流程后再开放。</p></div>
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<div class="operations-dialog__footer"><button class="button" type="button" data-close-policy>关闭</button></div>
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</dialog>
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<script type="module" src="/static/portal/employee-risk/dashboard/dashboard.js?v=20260913-11"></script>
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</body>
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</html>
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