35 lines
1.0 KiB
Python
35 lines
1.0 KiB
Python
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"""客服/游客编排层：违禁词扫描后的分治（1B 拍板）。
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底层 compliance_guard.sanitize_reply 仍返回 need_transfer=True；
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本模块在 customer/visitor 编排层决定是否真的转人工。
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"""
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from __future__ import annotations
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from app.utils.compliance_guard import COMPLIANCE_REJECT, sanitize_reply
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DATA_QUERY_INTENTS = frozenset({
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"holding_query",
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"transaction_query",
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"risk_assessment_query",
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"suitability_check",
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"nav_query",
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})
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def finalize_sanitized_reply(
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reply: str,
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*,
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intent: str | None = None,
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fact_text: str | None = None,
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data_query_intents: frozenset[str] | None = None,
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) -> tuple[str, bool]:
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"""数据查询 intent 命中违禁词 → 回退 fact_text；其余 → COMPLIANCE_REJECT；均不自动 transfer。"""
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allowed = data_query_intents or DATA_QUERY_INTENTS
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safe, hit = sanitize_reply(reply)
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if not hit:
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return safe, False
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if intent in allowed and fact_text:
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return fact_text, False
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return COMPLIANCE_REJECT, False
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