37 lines
2.6 KiB
SQL
37 lines
2.6 KiB
SQL
-- 客服 Agent CS-C-11 / Wave 5 追加表(从 customer-service-agent 分支合并)
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-- 用法:在 jinrong_agent 已建共用底座后执行;可重复执行前请先检查表是否已存在
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-- 注意:不改动 risk_aml_list 等风控表(merger 以本仓库 02-mysql-agent专用.sql 为准)
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USE jinrong_agent;
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-- 会话归档摘要(会话结束 timeout / explicit / manual 时写入)
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CREATE TABLE IF NOT EXISTS conversation_archive (
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id BIGINT UNSIGNED NOT NULL AUTO_INCREMENT PRIMARY KEY,
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session_id VARCHAR(64) NOT NULL COMMENT '关联 agent_session.session_id,一会话一归档',
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trace_id VARCHAR(64) NOT NULL COMMENT '全链路追踪 ID',
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agent_type ENUM('customer','advisor','analyst','risk') NOT NULL,
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actor_id VARCHAR(64) NOT NULL COMMENT '操作者:客户=customer_id / 游客=VISITOR',
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summary TEXT NOT NULL COMMENT 'DeepSeek 生成的会话摘要',
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msg_count INT UNSIGNED NOT NULL DEFAULT 0 COMMENT '消息条数(count agent_message)',
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archive_reason ENUM('timeout','explicit','manual') NOT NULL COMMENT '归档触发原因',
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created_at DATETIME(3) NOT NULL DEFAULT CURRENT_TIMESTAMP(3),
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UNIQUE KEY uk_session_id (session_id),
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KEY idx_trace (trace_id),
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KEY idx_actor (agent_type, actor_id, created_at)
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) ENGINE=InnoDB COMMENT='【共用】会话归档摘要(CS-C-11,会话结束时生成)';
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-- 客户显式备注(用户说「帮我记住…」,独立于 L1 画像槽位)
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CREATE TABLE IF NOT EXISTS customer_notes (
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id BIGINT UNSIGNED NOT NULL AUTO_INCREMENT PRIMARY KEY,
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customer_id VARCHAR(64) NOT NULL COMMENT '客户ID(关联 customer_profile_l1.customer_id)',
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session_id VARCHAR(64) NOT NULL COMMENT '备注生成的会话ID(关联 agent_session.session_id)',
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trace_id VARCHAR(64) NOT NULL COMMENT '全链路追踪ID',
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content VARCHAR(500) NOT NULL COMMENT 'LLM抽取后的纯净备注内容',
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category VARCHAR(32) NULL COMMENT '可选分类:habit/preference/reminder/other',
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source_text VARCHAR(800) NULL COMMENT '用户原话片段(审计用)',
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is_active TINYINT(1) NOT NULL DEFAULT 1 COMMENT '1=有效 0=用户已删除(软删除)',
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created_at DATETIME(3) NOT NULL DEFAULT CURRENT_TIMESTAMP(3),
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KEY idx_cid_active_time (customer_id, is_active, created_at),
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KEY idx_trace (trace_id)
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) ENGINE=InnoDB COMMENT='【客服】客户显式备注(用户主动要求记忆的自由文本,独立于 L1 画像)';
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