- Added new configuration for knowledge base root directory in `.env.example` and `settings.py`.
- Implemented `find_products` method in `CoreReadOnlyRepository` for fuzzy product search based on user queries.
- Introduced `search_cs_knowledge` function in `rag_service.py` to facilitate semantic search across new `fin_*` collections.
- Updated document parsing to support Markdown and YAML front-matter for knowledge base entries.
- Created multiple new FAQ and policy documents in the `data/kb_collections` directory to enrich the knowledge base.
This update significantly improves the knowledge retrieval capabilities for customer service interactions, ensuring more relevant and accurate responses.
zhanghongyu_0626
GaoYiYuan_0626