- Added new configuration for knowledge base root directory in `.env.example` and `settings.py`.
- Implemented `find_products` method in `CoreReadOnlyRepository` for fuzzy product search based on user queries.
- Introduced `search_cs_knowledge` function in `rag_service.py` to facilitate semantic search across new `fin_*` collections.
- Updated document parsing to support Markdown and YAML front-matter for knowledge base entries.
- Created multiple new FAQ and policy documents in the `data/kb_collections` directory to enrich the knowledge base.
This update significantly improves the knowledge retrieval capabilities for customer service interactions, ensuring more relevant and accurate responses.
- Added a new visitor chat API endpoint (`/api/chat/visitor`) to allow unauthenticated users to engage in conversations without requiring customer data.
- Introduced a visitor context dependency to manage visitor interactions seamlessly.
- Enhanced the chat API to support explicit session termination and improved response handling for customer service interactions.
- Updated the database configuration to include Redis client support for caching visitor data.
- Added a new customer note repository to persist user notes independently of the L1 profile slots.
This update significantly improves the customer service experience by enabling visitor interactions and ensuring efficient data handling for both registered and unregistered users.
zhanghongyu_0626