- Introduced new endpoints `/api/analyst/query/{trace_id}/sample` and `/api/analyst/escalate` for sampling query results and escalating issues to human analysts, respectively.
- Enhanced `AnalystAgent` to support sampling of SQL results based on trace ID and to handle escalation requests, improving user experience in error scenarios.
- Updated `analyst_schemas.py` to include `EscalateRequest` for structured escalation requests.
- Added corresponding frontend API calls and UI components to facilitate user interactions with the new features.
- Implemented unit tests to ensure the reliability of the new functionalities.
This update significantly enhances the analytical capabilities of the application, allowing users to retrieve detailed query samples and escalate issues effectively.
- Added `ThresholdRepository` for managing customer loss threshold configurations and notifications.
- Introduced `threshold_service` to handle loss threshold alerts based on customer portfolio performance.
- Enhanced `customer_prompts` to include new intent for querying product net values.
- Updated `customer_service` to integrate new threshold alert functionality into existing workflows.
- Implemented `sanitize_postprocess` for improved compliance handling in customer interactions.
- Enhanced course documentation to reflect updates in advisor training modules and interactive elements.
This update significantly improves the customer experience by providing proactive loss threshold notifications and enhancing the overall service framework.
- Added a new visitor chat API endpoint (`/api/chat/visitor`) to allow unauthenticated users to engage in conversations without requiring customer data.
- Introduced a visitor context dependency to manage visitor interactions seamlessly.
- Enhanced the chat API to support explicit session termination and improved response handling for customer service interactions.
- Updated the database configuration to include Redis client support for caching visitor data.
- Added a new customer note repository to persist user notes independently of the L1 profile slots.
This update significantly improves the customer service experience by enabling visitor interactions and ensuring efficient data handling for both registered and unregistered users.
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